Click on the “Connect to Messenger” button on the side panel.ħ. Select the “Start” widget, this opens a side panel with multiple options.
This will open a blank canvas to build the process flow.Ħ. Click on the “Create” button on the top left corner to create a new process.ĥ. Once signed in, you will be greeted with the Corezoid home screen:ģ. If you have already created an account click here to sign in.Ģ. Create an account on Corezoid, if not already done so. Task Channels provide a mechanism to separate tasks of different types.Įxecute the below command using twilio-cliġ. Set up a Viber Task Channel in Task Router Since API Keys can be independently revoked, you have complete control of the lifecycle of your API credentials. This provides a powerful and flexible primitive for managing access to the Twilio API.įor example, you might issue separate API Keys to different developers or to different subsystems within your application. Twilio API Keys can be provisioned and revokedthrough the REST API or the Twilio Console. Twilio recommends to issue an API token for Corezoid and not use Account SID and Test Auth Token. Launch the Flex UI in your browser, and you should see something like this. During this process, several Twilio services will be created/provisioned for you. Follow the prompts to kick off the Flex setup. If you’re new to Flex, create a new Flex account. If you’ve already set up your Flex instance, you can skip ahead to the next step.
If you don't yet have one, sign up here for free. In short – maintain conversation history across interactions. The messages being exchanged should be persistent for a specific user irrespective of which agent they first engage.The solution should be scalable as this would be a critical mode of communication for the end-users.Due to the urgent nature of the situation, the solution should be quick to stand-up and deploy.Recently, one of our customers asked us to check on the feasibility of integrating Viber messenger with Twilio Flex.
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